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About the Role
We’re looking for a dynamic and results-driven Partnership Manager to join our Deliveroo Plus team. Deliveroo Plus is our subscription programme, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike.
You will collaborate with cross‑functional teams to execute marketing campaigns, negotiate partner relationships, and develop creative solutions to enhance the Deliveroo Plus proposition.
What You’ll Be Doing
* Joint Business Planning: Collaborate with partner counterparts to create joint business plans, addressing key challenges, defining mutual goals, and delivering innovative solutions.
* Campaign and Market Execution: Plan, execute, and optimise partnership marketing campaigns across channels, including digital, email, in‑app, and partner platforms. Collaborate with local markets to support the execution of campaigns and roll out new initiatives tailored to regional needs.
* Project Management: Lead the end‑to‑end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution.
* Relationship and Stakeholder Management: Act as the main point of contact for partnerships, fostering strong relationships and driving mutual value and engagement. Build alignment on partnership objectives across internal and external stakeholders.
* Performance Analysis and Stakeholder Reviews: Track and report on partnership performance, leveraging data‑driven insights to inform strategy, improve ROI, and identify opportunities for optimisation. Lead monthly and quarterly business reviews with key stakeholders, ensuring consistent communication, progress updates, and alignment on priorities.
What We’re Looking For
* Proven experience in partnership marketing or account management function, preferably within subscription‑based or tech‑driven businesses.
* Strong understanding of marketing principles, including campaign planning, execution, and optimisation across multiple channels.
* Demonstrated success in building and managing high‑impact partnerships or collaborations with external stakeholders.
* Strong stakeholder management abilities, with the aptitude to build and maintain effective relationships at various levels.
* Analytical mindset with the ability to interpret marketing and performance data, generate actionable insights, and make data‑driven decisions.
* Exceptional written and verbal communication skills, with the ability to clearly articulate ideas and strategies to internal and external stakeholders.
* Experience managing marketing projects in a cross‑functional, fast‑paced environment.
* Excellent organisational and time‑management skills, with the ability to juggle multiple priorities and meet deadlines.
Why Deliveroo
* Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.
* We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
* We give people the opportunity to buy what they want, when they want it, wherever they want it.
* We are a technology‑driven company at the forefront of the most rapidly expanding industry in the world.
* We move fast, value autonomy and ownership, and we are always looking for new ideas.
* We prioritise people’s welfare and are committed to diversity, equity and inclusion.
Diversity
* We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. No judgement on gender, race, sexuality, religion, etc.
* If you require adjustments to apply or interview, we will make an effort to provide them.
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location.
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign‑on bonus or relocation support.
* Up to 5% matched pension contributions.
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
Food
* Free Deliveroo Plus: free delivery and access to special offers.
* Team lunches from the best local restaurants.
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
* One day of paid leave per year to volunteer with a registered charity.
* Funded single cover healthcare on our core plan, with the option to add family members at own cost.
* On‑site gym (HQ), discounted external gym membership.
* Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass.
* Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments.
* Life assurance.
Work Life
* Maternity, paternity and shared parental leave, eligible from day one of employment.
* Excellent kit to enable working from home and a parent‑friendly working culture.
* Access to free mortgage advice.
* Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel.
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high‑quality training and content.
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in‑office yoga sessions.
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