College Health Ltd is a leading Primary Care provider operating a network of GP Surgeries across Essex and Kent. We are known for providing high quality Primary Care service in Grays.
The role of Receptionist / Administrator involves being the first port of call for our patients, dealing with queries as part of our professional and resilient frontline reception team, answering patient calls, booking appointments and carrying out daily administrative tasks.
This role is based in Thurrock Health Centre, High Street, Grays in the heart of a busy community.
The surgery opens from 8am to 8pm Mondays to Fridays and 10am to 1pm on Saturdays and Sundays and successful candidates will be expected to work late shift and at least 1 weekend in 4.
You will require:
· Ability to communicate professionally and in friendly person centred way.
· Good listening skills, compassion and empathy.
· Willing to connect with people and arrange their care however complex.
· Ability to respond sensitively to people from different backgrounds, cultures and in challenging situations,
· Ability to work independently as well as part of a team
College Health is committed to safeguarding and promoting the welfare of vulnerable adults and children so expects all employees and volunteers to share this commitment as well.
Your role will require an enhanced DBS check for which the cost will be met by the Practice.
Must Have:
Previous experience of working within a GP surgery, including some knowledge of System One, clinical appointment and records system will be an advantage although not essential.
Full and regular training will be provided together with a comprehensive Induction.
WE WOULD LIKE IMMEDIATE START. INTERVIEWS WILL BE HELD ASAP.
Additional Information
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order As such, an Enhanced Disclosure and Barring Service (DBS) check will be required.
Due to the nature of our business, successful applicants will be required to provide a complete immunisation history which is conditional to offer of employment.
Job Types: Full-time, Part-time, Permanent
Pay: £12.21 per hour
Benefits:
* Company pension
Ability to commute/relocate:
* Grays, RM17 6NB: reliably commute or plan to relocate before starting work (preferred)
Experience:
* GP surgery: 1 year (preferred)
* Customer service: 2 years (preferred)
Work Location: In person