Our client, a well-established travel management company based in Aberdeen, is seeking an experienced Senior Business Travel Consultant due to continued growth. This is a Monday to Friday role on a hybrid basis with a competitive salary dependent on experience.
Senior Business Travel Consultant responsibilities:
* Manage end-to-end business travel bookings, including air, hotel, car rental, rail, and ancillary services.
* Provide expert advice on travel options, fares, and destinations
* Create reservations using the Amadeus GDS including changes, reissues and refunds
* Handle complex itineraries, VIP client travel, and multi-leg international trips whilst adhering to company policy
* Deliver exceptional customer service via phone, email, and online platforms.
* Stay updated on industry trends, airline policies, and travel regulations.
Senior Business Travel Consultant skills required:
* Minimum 3 years of experience as a Senior Business Travel Consultant.
* Proficiency in Amadeus GDS is essential.
* Strong knowledge of international fare construction, ticketing, and reissue processes.
* Excellent communication, problem-solving, and customer service skills.
* Ability to work independently as well as part of a team.
* Flexibility to adapt to client needs in a fast-paced environment.
Additional information:
* Competitive salary and performance bonuses
* Generous holiday allowance
* Hybrid working arrangements
* Opportunities for career growth and development
* Supportive and collaborative team environment
* Travel discounts and industry perks
* Sabbatical
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