Mantle Space Ltd. provides serviced office spaces that offer a blend of private working environments and access to a collaborative business community. With a transparent pricing structure and flexible options, businesses can scale their workspace as needed without hidden costs. Located in accessible areas with excellent transport links, Mantle offices provide convenience for clients and their visitors. Our professional on-site team ensures businesses have access to a full range of essential services, from virtual office support to meeting room hire. Learn more about our spaces and services at www.mantlespace.co.uk.
Role Description
This is a full-time, on-site role for a Centre Manager, located in Harlow. The Centre Manager will oversee the day-to-day operations of the office space, ensuring that all clients receive excellent service. Responsibilities will include managing staff and facilities, handling client inquiries, overseeing office services such as virtual office and shared space options, and managing operational procedures. The Centre Manager will also work on maintaining relationships with existing clients, supporting their requirements, and ensuring a positive experience within the centre. The role may involve occasional sales and marketing support to attract and retain tenants.
Qualifications
* Strong operational skills, including facility management and on-site service coordination
* Experience in customer service, client relationship management, and conflict resolution
* Organizational and time management skills, with the ability to handle multiple priorities
* Effective communication and team management skills
* Proficiency in basic office software (such as Microsoft Office Suite)
* Adaptability and problem-solving skills in a professional environment
* Experience in sales, marketing, or business management is an advantage
* Previous experience in a serviced office or similar environment is a plus
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