Job summary
The successful applicant will be working in a Multidisciplinary Team within the Emergency Department, ensuring patients admitted to the Unit receive a high standard of care, whilst continuing to achieve both National & Local Targets.
If you enjoy a challenge and are highly motivated, organised and have good communication skills and would like to join a dynamic and highly skilled team then this is the job for you. We offer support for flexible working and have excellent staff engagement and hold regular events throughout the year that put staff at the centre of change and innovation.
Main duties of the job
The Higher Clinical Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient\'s condition which may require the intervention of others.
The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in house development programme.
In return we offer you structured training and professional development supported by our in house PDN and Senior Management Team.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Details
Date posted: 29 October 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year Pro Rata Per Annum
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 253-1025-7459076
Job locations: Russells Hall Hospital, Pensnett Road, Dudley, DY1 2HQ
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
* GCSE Grade 4-9 or C or above in English and Maths or Equivalent
* NVQ Level 3 in Health Care
Skills
* Evidence of Clinical Skills - Venepuncture, Catheterisation, ECG
* Evidence of Minor Injury Skills - wound care, splinting and casting
Experience
* Essential: Evidence of working in Acute Patient Care
* Desirable: Evidence of Emergency Department Experience
Employer details
Employer name: The Dudley Group NHS Foundation Trust
Address: Russells Hall Hospital, Pensnett Road, Dudley, DY1 2HQ
Employer’s website: dgft.nhs.uk
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