Job Title: 1st/2nd Line Support Location: Wakefield - Site Based Salary: £28,000 to £35,000 Benefits: Pension, Health plan This is a growth opportunity for someone with experience in 1st/2nd line support in a service desk environment that it looking to get involved in more desk-side support and also work on projects. The company has grown organically and by acquisition and a key project is to migrate all parts of the group into one 365 tenant and standardise their systems and processes. There is a significant emphasis placed on project work due to the growing nature of the business and you will be expected to play a large part in projects. You will join a team that works across their group of companies providing 1st & 2nd level technical support as well as delivery of infrastructure and network changes within physical and virtual locations. What are we looking for? You will have a few years' experience in a 1st/2nd line service desk support role, used to triaging technical issues and working in a ticket-based service desk system. Your technical knowledge will ideally include most of the following: MS Office 365 configuration, and administration. Experience of Microsoft Server support and administration Exposure to Azure Virtual Services including VMs, VPN and consumption management. Microsoft Active Directory support and administration Basic Networking Cyber security awareness and incident response You must have a Full Driving License Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.