IT Technical Support Engineer - SC Cleared
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IT Technical Support Engineer - SC Cleared
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Location: Multiple UK Locations
Rate: £180 - £200 Per Day (Inside IR35)
Contract Length: 6-months with extensions
Summary
We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.
Key Responsibilities
* Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
* Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
* Coordinate and process hardware disposals in accordance with agreed protocols.
* Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
* Replenish IT lockers and ensure availability of essential equipment for end users.
* Identify and escalate service issues or opportunities for improvement to the Team Leader.
* Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.
What We're Looking For
* Experience in IT support, hardware handling, or service desk environments.
* Strong organisational skills and attention to detail.
* Ability to follow structured processes and maintain accurate records.
* Comfortable working independently and as part of a wider support team.
* Good communication skills and a customer-focused mindset.
Contract Details
* Location:Multiple UK Locations
* Rate: £180 - £200 Per Day (Inside IR35)
* Contract Length: 6-months with extensions
Please apply for immediate consideration.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Staffing and Recruiting
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