Canal Restaurant
– Newly Opened - Head Waiter
About Us
From the super creative team behind Crispin
and Bistro Freddie, the newly opened Canal is our latest venture, a vibrant,
waterside restaurant and bar located on the edge of Westbourne Park. Built
around seasonal cooking, natural wines, great music, and genuine hospitality,
Canal is quickly becoming a local hub and destination in its own right. We’re
now looking for a passionate, polished, and confident Head Waiter to join our
growing team and help us bring the Canal experience to life.
Why You’ll
Love This Role
As Head Waiter, you’ll be right at the heart
of the action, leading service on the floor, connecting with guests, and
supporting your team in delivering warm, seamless, and memorable hospitality.
This is a brilliant opportunity for someone with natural leadership skills who
thrives in a fast-paced, guest-first environment and is ready to take the next
step in their hospitality career.
What You’ll
Be Doing
* Leading from the Front: Run
sections with confidence, support junior team members, and lead by example
with service, pace, and professionalism.
* Creating Great Guest Experiences: Build
relationships with regulars, help shape the flow of service, and make sure
every guest feels seen, valued, and welcome.
* Supporting the Team: Work
closely with the General Manager and Assistant Manager to maintain high
standards and create a fun, supportive environment for the FOH team.
* Service Excellence:
Ensure smooth, polished service throughout every shift, from welcoming
guests and taking orders to coordinating with the kitchen and responding
to feedback.
* Training & Mentoring: Help
train new starters, share your knowledge, and support your teammates in
growing their confidence and skills.
* Collaborating with the Kitchen: Work
closely with the chefs to understand the menu and help bring dishes to the
table with energy and knowledge.
* Staying Present & Observant:
Anticipate guest needs, spot issues before they arise, and keep the floor
running with calm confidence.
What We’re
Looking For
* Previous experience in a similar floor-based role within a
high-quality, busy restaurant
* A genuine love for hospitality and making people feel welcome
* Strong knowledge of food and wine, with a willingness to learn more
* A team player with great energy, attention to detail, and a calm,
guest-focused approach
* Confident in leading sections and supporting junior team members
* Comfortable working in a fast-paced environment while keeping a
cool head
Why Join
Canal?
· Free
access to gym, spa and pool on site
· 50% off
food and drinks across all HAM. Restaurant locations
· 20% off
retail wine
· Wagestream,
access your earnings as you earn and work towards savings goals
· Enhanced
maternity and paternity pay
· Refer a
friend bonus of £1000
· Increased
holiday allowance with length of service
· Milestone
markers, let us celebrate those big milestones with you
· Flexible
shift patterns, with daytimes and evenings available
· Personal
development opportunities and access to training
Come be part of something exciting and help shape the future of Canal!