Job Summary:
Venue: O2 Academy Oxford
Company: Academy Music Group
Location: Oxford
Reports to: General manager
Working hours: Full-time
Role
The deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Oxford and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
Our team
The deputy general manager is an integral role at Oxford’s leading live music and club venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
1. Successful background in the live entertainment industry or venue management
2. Experience of working as a manager or in an operational role
3. Experience of working as a duty manager for club night events
4. Proven track record in managing live performances and events
5. Knowledge of health and safety regulations and licensing
6. Excellent communication and diplomacy skills
7. Proficient in Microsoft Office packages
8. Understanding of booking and promotion of live events
9. Good control of operating costs and budgeting
10. Self-motivated and results driven
What we need
11. Personal licence holder
12. First-class client and customer service
13. Demonstrable leadership and motivation of others
14. Passionate and enthusiastic for the live events industry
15. Flexibility to work irregular hours (weekends/evenings/public holidays)
16. Willingness to build positive working relationships
17. A proactive organiser in problem-solving who can negotiate solutions
What you’ll be doing
18. Deputise for the general manager in overseeing all venue operations and departments
19. Duty manage events and programming to the highest standard
20. Work collaboratively with the venue team, local authority and Company head office
21. Act as a point of contact and venue liaison for all contracted events and touring parties
22. Maximise the events diary with the general manager
23. Maintain first-rate relationships with clients and partners
24. Support the general manager in forecasting and budgeting
25. Track and review cost estimates and expenses
26. Contribute to the Company business objectives and commercial targets
27. Liaise with outsourced contractors and service providers
28. Ensure all paperwork and reporting is completed and professionally retained
29. Assist the general manager in all licencing administration and risk assessment
30. Adhere to all existing and new health and safety legislation
31. Comply with all Company guidelines and working practices
32. Ensure the venue is maintained to the highest standards
33. Communicate any building or department issues to the general manager
34. Line management and training of team members as required
35. To publicly represent the venue and Company in a professional manner
Equal opportunities
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Wednesday 22nd April 2026. We reserve the right to close applications at any time so encourage early application where possible.
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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.