About The Role
You will work with the Store Manager, sharing joint responsibility for the day-to-day running of the store. The role involves up to 45 hours per week, with all extra time paid or taken as time off in lieu. You will co‑manage a small team of 4–6 staff, lead by example, and motivate the team to deliver a great customer experience while achieving challenging sales targets.
What You'll Be Doing
* Share joint responsibility for the day-to-day running of the store with the Store Manager.
* Work up to 45 hours per week, with extra time paid or taken as time off in lieu.
* Lead by example and co‑manage a small team of 4–6 members.
* Motivate the team to deliver a great customer experience and achieve challenging sales targets.
* Build rapport with customers, exceeding expectations and reassuring them when they’re bewildered by choice.
What You'll Need - Skills and Experience
* Proven experience in a retail customer-service-orientated or sales environment.
* Supervisory or junior management experience within a retail or field sales position, ideally in a hard‑goods environment.
* Practical experience/knowledge of some or all of our product range.
* Proven ability to sell some or all of our product range.
* Proven ability to deliver excellent customer service to all customers.
* Proven experience in achieving sales targets.
* A confident, enthusiastic team player.
* Accuracy, numeracy and basic computer literacy.
* High degree of self‑motivation and a can‑do attitude.
* A desire to succeed individually and as co‑leader of the team.
Benefits
* Staff discounts.
* Healthcare cash plans.
* A company pension scheme.
* Life Cover.
* Access to the Retail Trust, our well‑being platform – 24‑hour helpline for a variety of support services.
* Discounts on 100’s of high‑street and online brands including restaurants, holidays, and shopping.
* Role‑specific training and development.
* Proactive promotion of internal candidates.
* Paid breaks.
* Free tea & coffee.
About The Company
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk.
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