As a pivotal contributor, you work closely with the Head of UX and are instrumental in delivering innovative, award-winning digital experiences. Your role involves leading design on major projects, ensuring exceptional quality and user-centric solutions that resonate with both users and clients. With a blend of creative thinking, strategic insight, and design proficiency, you drive the creation of digital products that make a real difference in people's lives. Required Outcomes and Associated Behaviours Client Collaboration and Expectation Management: Outcome: Establish and maintain strong, productive relationships with clients, understanding their needs and guiding them towards successful digital experiences. Behaviours: Effective communication, empathy, adaptability, and a knack for managing expectations and negotiating priorities. User-Centred Design Excellence: Outcome: Lead the creation of beautiful, innovative and impactful digital solutions grounded in deep user understanding and research insights. Behaviours: Strong analytical and research skills, journey mapping, user-interface design, design systems, accessibility, and a commitment to user-centric principles. Project Leadership: Outcome: Successfully guide large-scale projects from concept to completion, ensuring they meet high standards of quality and user satisfaction. Behaviours: Strategic planning, task management, attention to detail, collaboration with cross-functional teams, and mentorship of junior team members. Foster Skills and Culture: Outcome: Contribute to the growth and continuous improvement of the UX team and Great State's overall culture. Behaviours: Openness to feedback, commitment to professional development, and a proactive approach to sharing knowledge and best practices. Skills and Competencies Professional Experience: Minimum 3 years of experience in UX/product design, with a well-rounded skill set and the ability to tackle diverse projects. Technical Skills: High-level of proficiency in Figma with strong experience implementing design systems. Knowledge of a variety of research techniques and the ability to translate insights into actionable design decisions. Able to deliver pixel-perfect user-interface and motion design. Strategic Thinking: Understanding of the UX process and the ability to lead projects with strategic insight, ensuring that designs meet both user needs and business objectives. Collaboration and Communication: Excellent interpersonal skills, with a passion for collaboration and the ability to effectively communicate ideas and persuade stakeholders. Adaptability: Flexibility in handling various project types, from service design to interface design, and the ability to adapt to changing priorities and challenges. Leadership: Confidence in taking ownership of projects, guiding junior team members, and driving projects to successful completion. Innovative Thinking: A creative mindset, with a track record of innovative design solutions and a desire to push boundaries and explore new ideas. Has embedded AI in design process. Desirable Extras: Eligible for UK security clearance (bonus points if you already hold it) (eligibility will be based on having lived in the UK for over 5 years) Experience with GDS projects and/or service design. Background in psychology or human-centred design. Experience in an agency setting, with a strong understanding of client management. This role offers the opportunity to make a significant impact in a creative and supportive environment, working on projects that matter. If you're passionate about design and ready to take your career to the next level, Great State is the place for you.