Neway International are seeking a Business Support Assistant to join our client based with Monmouthshire County Council. Location: County Hall, Usk, Monmouthshire, NP15 1GA Hours: 37 hours per week (Mon–Thu 9am–5pm, Fri 9am–4:30pm) Start Date: 1 April 2026 Duration: 13 weeks - extended after review Employment Type: Temporary PAYE: £14.13 per hour About the Client Monmouthshire County Council’s Children’s Services team provides vital support to children, families, and social work teams across the county. Business Support plays a key role in ensuring the smooth running of the service, supporting statutory processes, safeguarding responsibilities, and high‑quality administrative delivery. The Role The Business Support Assistant will provide comprehensive administrative, data, and organisational support to Children’s Services. This includes managing correspondence, maintaining accurate records, supporting data validation, handling safeguarding referrals, and assisting with financial and HR‑related tasks. The role requires strong digital skills, excellent attention to detail, and the ability to work confidently in a fast‑paced environment. Key Responsibilities Manage incoming and outgoing correspondence, including letters, emails, and mail merges Maintain accurate electronic and paper records, ensuring correct file management Gather and prepare information for Data Protection Subject Access Requests (DSARs) Provide general administrative support including scanning, photocopying, printing, and bookings Support database validation, reporting, and system updates Manage diaries, book meetings, and produce minutes Conduct file audits to ensure statutory documentation is complete Handle petty cash and record financial transactions Support monitoring and validation of financial information Act as first point of contact for safeguarding referrals and incoming calls Build strong working relationships across Children’s Services Create and maintain children’s records on internal systems (PLANT) Support colleagues with system use, troubleshooting, and training Assist with HR administration including recruitment tasks and incident reporting Support data quality improvements and scheduled reporting Participate in Digital Champion meetings and cascade updates to the team Candidate Requirements Minimum 2 years’ recent administrative experience Strong digital and IT skills, including data handling and system navigation Excellent organisational skills and attention to detail Confident communicator with a professional telephone manner Ability to work independently and as part of a team Reliable, helpful, and proactive approach Ability to travel to Usk (car required due to remote location) Willingness to complete 6 weeks of full office‑based training (5 days per week) Standard DBS with Children’s Barred List required