IT Support Engineer – West Malling, Kent – £30k + Excellent Benefits
Are you an experienced IT Support Engineer seeking a varied and hands-on role? A brilliant opportunity has arisen for an IT Support Engineer to join a well-established, forward-thinking organisation based in West Malling, Kent. Offering a salary of £30,000 plus excellent benefits, this mostly office-based role is ideal for those living in Kent or surrounding areas. The company is a leading name in its sector with over 15 years of experience and a team of more than 150 employees, delivering high-quality solutions across the South East.
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Duties & Responsibilities
* Provide first-line IT support to users across office, site and remote locations
* Log and manage incidents using a ticketing system, ensuring timely resolution or escalation
* Deliver support via phone, remote desktop, and in-person where necessary
* Configure and deploy user devices, applications, and network hardware
* Assist in creating training materials and delivering occasional user training sessions
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