The Opportunity
Are you a reliable and responsible individual ready to ensure the safety and security of our hotel and its guests during the overnight shift? We're looking for a dedicated Night Receptionist to join our team for 32 hours per week!
What You'll Do:
1. Welcome Night Owls: Check guests in and out during overnight hours, providing a warm and professional service.
2. Ensure Safety: Monitor the hotel and its surroundings for potential security issues, keeping our guests safe.
3. Respond with Care: Address guest requests and concerns promptly and professionally, ensuring their satisfaction.
4. Support Housekeeping: Assist with housekeeping duties as needed, maintaining a clean and comfortable environment.
5. Early Morning Prep: Set up breakfast and/or coffee service for early morning guests, starting their day off right.
6. Handle Admin Tasks: Complete various administrative tasks such as filing and record keeping, ensuring smooth operations.
Why Join Us:
7. Impactful Role: Play a crucial role in maintaining the safety and comfort of our guests during the night.
8. Supportive Environment: Be part of a team that values your reliability and responsibility, offering a rewarding atmosphere.
Benefits
9. Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
10. Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
11. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
12. Eye care
13. Free legal & money advice
14. Counseling sessions
15. Hospital & death benefit plans
16. Cycle to work scheme
17. Wellbeing tips and support fitness videos
18. Recipe ideas
19. Advice on keeping active and healthy living
20. Wellbeing podcasts and tv
21. Breathing exercises
22. 24/7 advice and support line
23. Team reward & recognition
24. Free meals on duty
25. Free parking
Ideal Candidate
26. Previous experience in a similar role is preferred
27. Excellent communication and customer service skills
28. Ability to work independently and take initiative when necessary
29. Strong attention to detail and ability to multitask
30. Availability to work overnight shifts, including weekends and holidays
31. Familiarity with hotel software and computer systems
Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.
The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.