Job Description
Here at
easyHotel ,
we are now looking to recruit a fantastic Night
Team Member
at our
Manchester
hotel. Working on a
4 on 4 off basis
you will receive a competitive salary of
12.30 per hour.
As our
Night Team Member
your goal is to help ensure our customers have a great experience when staying with us.
About EasyHotel
We are easyHotel, and were inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer.
We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.
Role & Responsibilities
* Happy with flexible working
* Support with day to day operations
* Be the first point of contact for the guest experience
* Dealing with guest queries and complaints
* Inspecting rooms and communicating to maintenance or housekeeping with any issues
* Ensuring positive guest experiences, resulting in 5* reviews
* Ensuring smooth process through Apaleo (hotel booking system)
What's in it for you ?
* Competitive salary with bonus and commission structure
* The opportunity to join an international team, with real potential to grow your career on a global stage
* An entrepreneurial working environment with opportunities to get involved in all areas of the business
* Eye Test Vouchers
* Bike to work scheme
* Life Assurance scheme
* Staff discount on hotel stay
* Social event throughout the year to include team engagement day out, summer party, & Christmas event
* Pension
* An employer who is committed to the sustainability agenda
* Training and development opportunities.
* Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply)
If you'd like to be part of this journey we want to hear from you