Job Application
eLearning Team Leader
The eLearning Team Leader is responsible for the planning, delivery, quality assurance, and continuous improvement of Showsec’s digital learning provision for casual and employed staff. The role leads the eLearning function, ensuring digital learning solutions are operationally relevant, accessible, compliant, and aligned with business and accreditation requirements.
The post holder will line manage the eLearning Administrator(s), support the Training Manager in the strategic development of digital learning, and work closely with Trainers, Recruitment, and Operations to ensure training interventions support workforce readiness.
A strong focus on learner experience, data accuracy, innovation, project management, and continuous improvement is essential.
What you will be doing
1. Lead the planning, coordination, and delivery of all eLearning and blended learning programmes for casual and employed staff
2. Ensure digital learning content supports operational readiness, compliance, and Showsec values
3. Oversee the maintenance, structure, features, accessibility and usability of the Learning Management System (LMS)
4. Work proactively with Trainers and subject matter experts to translate operational training into effective digital learning solutions
5. Analyse learner feedback and performance data to evaluate the effectiveness of digital learning interventions and implement improvements
6. Carry out internal quality assurance of eLearning content and assessments, ensuring consistency, accuracy, and compliance with internal and external standards
7. Support on commercial aspirations
8. Ensure training records and learner data within Smartg8/LMS systems are accurate, current, and auditable
9. Produce and adapt reports and develop insights from learning data to inform decision-making and drive improvements in delivery and processes
10. Line manage the eLearning Administrators, allocating workloads, setting priorities, and providing day to day supervision
11. Use regular 1 to 1s, performance reviews, and feedback to support individual development and ensure team objectives are met
12. Attending training courses and operational events to support the department with course development where required
13. Recording, monitoring and managing absence, sickness and annual leave and communicating with HR as appropriate
14. Provide support to Trainers and learners with digital platforms, assessments, and learning resources
15. Respond professionally and effectively to queries and complaints relating to eLearning provision
16. Support the Training Manager with wider training initiatives and projects as required
17. Contribute to cross departmental working
18. Undertake any other duties commensurate with the post as directed by Training Manager
What Showsec can offer you
19. Salary of £32,800 per annum
20. 37.5 hours a week
21. 24 days holiday + 8 days public holiday + your birthday day off
22. Employer pension contributions of 5% (Royal London)
23. Additional “holiday payment” equivalent to 2% of annual salary*
24. Access to BUPA private medical cover*
25. A range of valuable medical and practical support services through our Employee Assistance Programme
26. Long service recognition reward
27. 6 free concert tickets a year
*Upon successful completion of probationary period
What we need from you
28. Right to work in the UK**
29. Maths GCSE or equivalent (C or above )**
30. English GCSE or equivalent (C or above )**
31. Experience leading or coordinating eLearning or digital training provision
32. Strong understanding of learning management systems and digital learning
33. Experience of analysing training data and using insights to improve learning outcomes
34. Proven people management or team leadership experience
35. Excellent organisational, communication, and stakeholder management skills
36. A practical, solutions focused approach aligned to operational environments
Criteria marked as ** needs to be evidenced at interview