Job Description
Job Role: Relief Security Officer
Working Hours: Zero hours
Pay: £12.21 per hour
Location: Riverside West, Leeds, LS1 4AW
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Relief Security Officer to join our established security team based in Leeds.
The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will be required to provide a high level of customer service to visitors in the centre, complete patrols and remain vigilant at all times.
Duties include:
* Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
* Operating and monitoring site CCTV equipment
* Completing reports by recording observations, information, occurrences, and surveillance activities
* Maintaining organisation's stability and reputation by complying with legal requirements
* Contributing to team effort by accomplishing related results as needed
* Acting as a first line support to customers and visitors to site, providing a professional and friendly service
* Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
* Maintaining professional conduct at all times
Requirements
* Full 5-year employment checkable history
* Valid frontline SIA licences DS or SG
* Customer Service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent communication skills both written and verbal
* Smart appearance and be well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
Benefits
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Stream - access to pay as you earn it
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer
Within commuting distance of: Leeds, Headingly, Holbeck, Gildersome, Morely, Beeston, Pudsey, Rothwell
Requirements
Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment