TSB
Job Role: Bereavement Consultant - 12 month Fixed Term Contract
Function: Customer Service
Location: Ingenuity House Birmingham 6 months in office and then Hybrid
Closing Date: 10 October 2025
At TSB we're all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
We're looking for self-motivated and analytical people with a passion for delivering customer service to support customers and non-customers at a time they need us most. Completing applications and bereavement activity timely and with accuracy.
You'll live near our main office Ingenuity House, Birmingham be flexible to work in our office 100% of the time for the initial 6 months. After the initial 6 months it will include working from home and from the office.
If working remotely is new to you, don't worry, we'll give you the support and equipment you need to get set up, including a company laptop. In return we ask that you have a suitable environment to work that allows you to focus on our customers without distraction.
We'll need you working when our customers need us, you'll work 35 hours per week between 8am – 9 pm.
How You'll Make a Difference
As a Bereavement Consultant within the Bereavement team you'll spend your time helping people when they call the