Job Overview
We are seeking a dedicated and experienced Coffee Shop Manager to oversee the daily operations of our vibrant coffee shop. The ideal candidate will possess a passion for coffee and hospitality, along with strong leadership skills to manage a diverse team. This role requires a blend of culinary expertise, food safety knowledge, and exceptional customer service abilities to ensure a welcoming environment for our patrons.
Responsibilities
* Supervise daily operations, ensuring that all staff adhere to company policies and standards.
* Manage food preparation and cooking processes to maintain high-quality offerings.
* Oversee team management, providing guidance and support to staff members while fostering a positive work environment.
* Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and serving areas.
* Handle inventory management, including ordering supplies and monitoring stock levels.
* Train new employees in hospitality practices, food production techniques, and customer service excellence.
* Collaborate with the team to develop new menu items that reflect current trends and customer preferences.
* Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
Requirements
* Proven experience in a supervisory role within the restaurant or coffee shop industry.
* Strong culinary skills with experience in food preparation, cooking, and kitchen management.
* Previous barista experience is highly desirable, along with knowledge of coffee brewing techniques.
* Excellent leadership abilities with a focus on team management and development.
* Familiarity with food safety standards and best practices in food production.
* Exceptional interpersonal skills, enabling effective communication with both staff and customers.
* A background in hospitality or hotel experience is advantageous but not essential. If you are passionate about coffee culture and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as a Coffee Shop Manager.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 15 – 40 per week
Benefits:
* Employee discount
* Store discount
Work Location: In person