Description We are currently looking for a Project Support Officer to join our Delivery Group team within the Digital & Technology group. This is a full-time opportunity, on a fixed term contract/loan/secondment/internal move or temporary promotion basis for 12 months. The role will be based in South Mimms, Hertfordshire, with occasional travel to our other office location in Canary Wharf, London. Please be aware that this role can only be worked in the UK and not overseas. Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Digital and Technology (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its Centre of Excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency’s legacy technologies and to deliver innovative new solutions, designed around our customers’ needs. The Delivery Group function is responsible for providing a Delivery Centre of Excellence to drive an agile approach to technology-based change to deliver minimum viable products (MVP) and continuous improvements and managing all stages of the product development and implementation lifecycle, including, but not limited to, business case creation, benefits realisation planning, and management of risks. What’s the role? The post holder covers a diverse range of activities to support the delivery of the project’s objectives and enables the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf. This job description is based on the equivalent role in the Project Delivery Capability Framework (PDCF) which describes the job roles, capabilities and learning for all Project Delivery Professionals across Government. Key responsibilities: Planning and scheduling – Ensure systems are in place to enable effective planning and scheduling. Monitoring and reporting – Manage project controls, reporting to the Project Manager about the project status. Develop project performance reports. Admin – Ensure organisational tasks are carried out efficiently. Manage compliance of the project with Departmental Security, Health & Safety, Equality & Diversity, Business Continuity and Business Planning. Resources – Lead a team responsible for identifying, developing and deploying resources. Manage workforce planning, providing information for effective decision making to the Project Manager. Procurement of supplies and services related to project support within Delegated Financial Authority limits. Stakeholder – Manage and engage with a wide range of internal and external stakeholders. Draft and sign-off correspondence. Financial control – Manage project spend and contribute to the compilation of budgets. Contribute to the project business case. Risks and issues – Lead potential risk areas, working with risk manager and escalating as appropriate. Who are we looking for? Our successful candidate will have : Experience in all aspects of project support i.e. scheduling, risk & issue management, change control and governance. Effective stakeholder engagement experience to identify, analyse and communicate with stakeholders. Experience to evaluate and promote best practices and lessons learned to create a culture of learning and good practice. And some of the following qualifications and certifications: Working with Agile PRINCE2 Practitioner APM Project Management Qualification Working knowledge of using MS Office tools in a project environment including Word, PowerPoint & Excel. If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification ! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of Communicating and Influencing. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible. Closing date: 11 September 2025 Shortlisting date: W/C 15 September 2025 Interview date: W/C 22 September 2025 If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk. In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk info@csc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ