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Diabetic eye screener/patient liaison officer & admin assistant

Stoke-on-Trent
Permanent
NHS
Liaison officer
€25,500 a year
Posted: 13 February
Offer description

Job summary

We are seeking a motivated and compassionate individual to join the Cheshire Diabetic Eye Screening Programme as a Diabetic Eye Screener. This is a rewarding and essential role, helping to prevent sight loss by delivering high‑quality retinal screening to people living with diabetes. You will also provide valuable support to our administration team to ensure the smooth running of day‑to‑day operations.

Working as part of a rota, the successful applicant will spend part of the week based at Alsager Health Centre, supporting our Administration Team. For the remainder of the week, you will travel to one of our 18 community screening venues across Cheshire, running clinics independently. Travel time is included in clinic templates, and travel expenses are paid.

Screeners work 08:30 am‑16:30 pm, with a half‑hour lunch break, and complete one late clinic per month (18.00/18.30 pm finish but later start time). We ideally require someone who can work Monday and Friday, although working days can be discussed at interview.

Previous experience in healthcare, optometry, or screening is helpful but not essential, as full training will be provided. If you do not hold a Level 3 Diploma for Health Screeners, you will initially be appointed at Band 2 until all training and accreditation requirements are completed.

Please note the salary advertised is the full‑time salary and this job role is part‑time (30 hours per week).

*Previous applicants need not apply*


Main duties of the job

* Carry out a basic sight test and administer eye drops
* Operate retinal cameras and/or OCT scan machines
* Explain screening procedures clearly and professionally, ensuring patients feel supported and informed
* Maintain accurate records and upload images to the screening softwareSet up and run clinics across community sites independently, ensuring equipment is used safely, trouble shooting any issues
* Answer calls and book appointments
* Support administrative tasks, including data entry and reporting


Our ideal candidate has

* Excellent communication and interpersonal skills
* Strong attention to detail and a commitment to delivering high‑quality patient care
* Flexibility to meet the needs of the service
* Good organisational and time‑management skills
* A friendly, patient‑focused approach
* Confidence using computers and a willingness to learn new systems
* Ability to work independently as well as part of a small, supportive team
* Reliable and strong work ethic
* Ability to travel to different clinic locations as required


About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.


Details

Date posted: 11 February 2026

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 to £26,598 a year

Contract: Permanent

Working pattern: Part‑time

Reference number: 209‑A‑26‑7798419

Job locations: Alsager Health Centre, 12 Sandbach Road South, Alsager, ST7 2LU


Person Specification


Qualifications Essential

* Good general level of education including GCSE English and Maths


Qualifications Desirable

* City and Guilds qualification in Diabetic Eye Screening Administration or Competency Framework in Diabetic Eye Screening Administration
* Other Customer Care/IT/Administration Qualification


Knowledge & Skills Essential

* Excellent communication skills both written and verbal.
* Planning and organisation skills to manage daily tasks.
* Excellent time management skills with the ability to re‑prioritise.
* Computer literate i.e. proficient with Microsoft Word, Excel and Outlook with the ability to easily adjust to in‑house computer systems.
* Ability to collate information and complete audits.


Knowledge & Skills Desirable

* Knowledge of the UK National Screening Committee, NHS England and DESP
* Knowledge of Optomize
* Previous NHS experience/knowledge of eye conditions
* Understanding of diabetes and its complications


Experience Essential

* Experience working as part of a team
* Previous administration experience


Experience Desirable

* Previous NHS experience/knowledge of eye conditions.


Other role requirements Essential

* Please refer to the Job Description and Person Specification for further details


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit https://www.eastcheshire.nhs.uk/.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.


Employer details

East Cheshire NHS Trust

Alsager Health Centre

12 Sandbach Road South

Alsager

ST7 2LU

https://www.eastcheshire.nhs.uk/

#J-18808-Ljbffr

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