Job Title: Regulatory Services Manager
Job Location: Welwyn Garden City, UK
Job Location Type: Hybrid
Job Contract Type: Full-time
Job Seniority Level: Mid-Senior level
Regulatory Services Manager
(RP0087)
Starting salary £60,175pa with progression to £69,590pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
Permanent contract
37 hours per week (hybrid working)
We’re looking for a proactive and experienced manager to take on the newly formed Regulatory Services Department. This exciting role gives you the opportunity to help design and shape the service for the future. The department covers a range of services including Food, Health and Safety, Environmental Protection, Enviro-crime, Licensing, Private Sector Housing and allied support services.
Key responsibilities
* To provide and promote strong, effective leadership and management, demonstrating and promoting the Council’s value and behaviours to motivate staff to deliver high quality services to customers.
* To plan, lead, develop and monitor robust performance standards and, in accordance with the Council’s priorities as set out in the Corporate Plan, seek to continuously improve services.
* To work effectively and collaboratively with stakeholders and external partners to deliver aligned projects and priorities.
What We’re Looking For
We’re seeking a confident and capable professional with proven experience in service improvement. A track record of delivering tangible service improvements. You’ll bring strong leadership, strategic thinking, and a passion for improving the local area. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough.
You will have a UK driving licence and access to a car.
This post is politically restricted.
About us
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and an effective way.
We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.
We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.
Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.
You can also see our full list of employee benefits on our careers site here My Rewards – Careers
For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm at
Please note we do not provide sponsorship for employment in the UK.
We recommend that you download the role profile as this will be unavailable when the vacancy closes.
Closing date for applications 15 April 2026.
Remote assessments will be held on 22 April 2026.
Face to face interviews will be held on 30 April 2026.
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