Description: Assistant Front Office Manager About Park Hyatt London River Thames? Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.? Duties and responsibilities related to the Assistant ?Front Office Manager? role? - Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved - Taking an active lead in the hiring and development of the front office team, ensuring departmental objectives are set and feedback is provided on a regular basis - Being responsible for running shifts and supervising the team to ensure a seamless guest experience - Overseeing Front Office operations in the absence of the manager - Assist with budgeting and financial management of the department About you? Previous experience in hotel front office management within the luxury segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required. Benefits of the Assistant ?Front Office Manager? role include? - 12 complimentary nights a year across Hyatt Hotels worldwide? - Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!? - Business attire laundered complimentary? - HSF Health Plan - Headspace membership and access to our Employee Assistance Programme? - 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels? - Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide? At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!? Being part of Hyatt means always having space to be you.?We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.? Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.? Next Steps: Apply today for this Assistant Front Office Manager? role and start your journey with Hyatt Hotels!? Primary Location: GB-ENG-London Organization: Park Hyatt London River Thames Job Level: Full-time Job: Guest Service Operations Req ID: LON006963 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.