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An exciting opportunity has arisenin our Front of House Team in London on a permanent basis. This is a chance tobe part of a small team providing a high quality, professional reception and catering service to clients and staff. Working 2 days per week Thursday and Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 – 17:30 onsite.
Though this is a varied role, your key tasks will include:
* To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
* Answer calls politely, quickly and efficiently using Microsoft Teams
* Ensuring contractors and visitors sign in and out using our online visitor management system
* Maintain the meeting room diaries using Outlook
* Book and record all taxi bookings
* Record and handle all incoming and outgoing couriers
* Preparation of tea and coffee & order lunches when required
* Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
* Ensuring kitchen areas are clean and tidy and have sufficient stock
* Ensuring efficient catering service for additional events
* Managing delivery of goods
* Managing internal support calls
* Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting
* Generally assisting the Facilities Managers on any other ad-hoc duties
* To ensure that all areas of responsibility comply with our own internal policies
* To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
* To ensure the Facilities Manager is aware of all contractors who may be onsite
To enjoy and succeed in this role, you will have:
* The ability to communicate at all levels.
* Strong efficiency and punctuality
* Confident & polite telephone manor
* A working knowledge of Microsoft Office
* Previous experience in a customer facing role would be advantageous
* Excellent communication skills, both verbally and written.
* Exceptional organisation and time management skills.
* Excellent team working skills, with the ability to work on own initiative.
* Ability to work independently and collaboratively as a team.
In addition to a competitive salary and access to our profit share scheme, we offer:
* A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
* A collaborative and encouraging work environment where your thinking and ideas are encouraged.
* On site mental health and wellbeing assistance.
* A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
* Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.
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