Overview
Sales Operations Administrator (PBSA/BTR) – Sheffield, South Yorkshire, United Kingdom
Salary: £24,250 + £1,000 commission
Are you a proactive and detail-oriented Sales Operations Administrator ready to play a pivotal role in UniHomes' exciting new venture? Reporting directly to our Head of Client Acquisition (PBSR/BTR), you’ll be instrumental in supporting our rapid expansion of an innovative rental advertising product into the Purpose-Built Student Accommodation (PBSA) and Build-to-Rent (BTR) sectors. This brand-new role is integral to our success. You’ll be crucial in ensuring the seamless operation of our listings and tenancy processes and providing first-class support to our growing network of PBSA and BTR operators across the country. This is a fantastic opportunity for someone who thrives on precision, loves problem-solving, and wants to directly contribute to the launch and growth of a key new direction for an established PropTech leader.
Key responsibilities
* Listing and data management: Manage and meticulously maintain accurate property listings for PBSA and BTR operators nationwide
* Upload new properties and ensure all information is up-to-date and compliant with platform standards
* Generate and distribute regular lead reports to accommodation operators, providing key insights
Financial and tenancy support
* Validate and track successful tenancies to support the financial reconciliation process efficiently
* Act as a key point of contact for operators, delivering exceptional communication and swift problem resolution
Operational excellence and system use
* Utilise Salesforce and other CRM tools to manage data, workflows, and partner integrations efficiently
* Identify and resolve issues quickly, thinking on your feet to maintain smooth operations
* Support the internal team with reporting, data validation, and any ad hoc business support tasks as required
Skills and experience
* At least 3 years' proven experience in a business support role, ideally within a tech company or Software as a Service (SaaS) environment
* Experience working within the student accommodation market is highly desirable
* Strong knowledge and hands-on experience using Salesforce and other CRM systems are essential
* Excellent communication skills, both verbal and email, with a focus on clarity and professionalism
* Highly organised with strong attention to detail and a methodical approach to tasks
* An effective problem solver with the ability to prioritise and manage multiple tasks in a fast-paced environment
* Self-motivated, proactive, and able to work both independently and as part of a collaborative team
Please note that the internal job title for this role is Business Support Executive.
About us
UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW).
Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners to offer hassle-free all-inclusive accommodation to our growing community of university students seeking their perfect shared house. We are currently active in over 60 university cities and towns across the UK, with ambitious plans for 2025.
Founded by three Sheffield property entrepreneurs in 2015, we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC, we are scaling up our teams to conquer new horizons.
Core values
* Lead the Way
* In it Together
* Customers Matter
* Keep it Simple
* Rise Above Challenges
* Make it Happen
What you get when you work here
With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are proud to be certified as a Great Place to Work (GPTW) and an accredited Living Wage employer – all our employees earn a fair living wage above the government minimum wage.
Working in our new office at New Era Square in central Sheffield, you will enjoy complimentary breakfast, beverages, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistance Programme, sick pay, enhanced maternity & paternity pay, career progression, development opportunities, employee of the month award, refer a friend scheme, staff discounts, mental health and financial support, and company social events.
At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender identity, race, religion or belief, sex, or sexual orientation.
Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.
Applicants must already have the permanent and unrestricted right to work in the UK. We are unable to offer visa sponsorship as we do not hold a sponsor licence.
Application note
We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.
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