Salary: £32,068.42 per annum plus £3,500 car allowance
Contract: Full time, 12-month fixed term contract
Hours: Full time, 37.5 hours, Monday to Friday, 8.30am – 5pm
We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
Location: Basingstoke
About The Role
We are looking for a Property Advisor to deliver a frontline housing service, supporting customers at various stages of their tenancy journey. This role plays a key part in sourcing, assessing and allocating properties to ensure contractual targets are achieved while maintaining a high standard of customer service. Working primarily from the Basingstoke office, you will manage a varied caseload and build strong relationships with property providers and partners. Occasional travel to properties and alternative areas nationally may be required.
Key Responsibilities Include
* Building relationships with letting agents and landlords
* Procuring properties in line with scheme requirements
* Managing a caseload of applications to secure suitable accommodation
* Managing a portfolio of housing stock and allocating appropriate accommodation
* Ensuring accurate and up to date records through case updates and stock audits
* Delivering regular reporting and escalating risks as appropriate
* Developing relationships with new and existing property providers and third parties
* Supporting colleagues and undertaking ad hoc projects when required
* Ensuring compliance with Mears code of conduct, contractual terms and group policies and procedures
Role Criteria
* Experience within lettings or estate agency
* Strong customer service experience
* Ability to manage a large workload and work under pressure
* Good organisational and administrative skills
* Full UK driving licence
* Entitlement to work within the UK required; no visa sponsorship offered
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
* Access to EAP Counselling sessions
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
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