Summary A full-time Scheme Support Officer in a Young Persons Supported Accommodation scheme in Pontypridd. You will be required to work on a rolling rota that includes days, evenings, weekend availability, and waking nights.
Overview
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name means "rise" in Welsh, reflecting who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About The Role
This is a Scheme Support Officer role based in our Supported Accommodation service, The Grange, Pontypridd. We have a team of Scheme Support Officers and Project Workers providing 24/7 support to our young people who are experiencing homelessness. The Grange provides short‑term, temporary, emergency accommodation to young, homeless people aged 16 to 25. Working as a team you will give the young people opportunities to engage in activities and training that develop the necessary skills to manage a tenancy and live independently.
Day‑to‑Day Duties
* Engage and interact with the people we support
* Plan and deliver workshops on tenancy management, health, and wellbeing
* Support the young people as directed by the Project Worker according to each individual’s support plan
* Conduct welfare checks and flat checks
* Ensure the building is secure, including health & safety checks and maintaining awareness of who is in the building
* Perform reception duties as required
* Deal with challenging behaviours and respond to arising needs
* Address any additional needs the people we support might have
* Prepare flats, ensuring they are clean, fully equipped, and ready for new clients to move in
Skills and Experience Needed
* A passion for working with and enabling people to live as independent a life as possible
* A strong initiative and ability to work alone, as well as being a great team player
* Ability to deal with conflicting and difficult situations
* Ability to lone‑work and make sound decisions independently
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay & Benefits
At Codi Group we are guided by the principles we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.
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