**Job Title: Front Desk Receptionist**
**Company: Kevs Van Rentals**
**Location: Loughborough**
**Job Summary:**
As a Front Desk Receptionist at Kevs Van Rentals, you will be the first point of contact for our customers, providing exceptional customer service and administrative support. You will play a crucial role in ensuring smooth operations at the front desk while upholding our company's commitment to excellence.
**Responsibilities:**
* Greet and welcome customers in a professional and friendly manner.
* Ensure the customer has the correct vehicle for required use.
* Answer and direct phone calls with proper phone etiquette.
* Perform clerical duties such as data entry, filing, and photocopying.
* Maintain a tidy and organized front desk area.
* Assist with administrative tasks using computerized systems.
* Schedule appointments and manage office calendars.
* Handle customer inquiries and provide accurate information about our services.
* Collaborate with other team members to ensure efficient workflow.
* Uphold the company's standards of customer service excellence.
**Qualifications:**
* Previous experience in a clerical or administrative role is preferred, but not essential as training will be given.
* Proficiency in computerized systems, on a very simple platform.
* Strong organizational skills with attention to detail.
* Excellent phone etiquette and communication skills.
* Ability to multitask and prioritize tasks effectively.
* Familiarity with office equipment and procedures.
Join our team at Kevs Van Rentals where you will have the opportunity to contribute to a dynamic work environment that values teamwork, professionalism, and customer satisfaction. Grow your career with us as we continue to provide top-notch van rental services in Loughborough.
Job Types: Full-time, Permanent
Pay: £14.00-£15.00 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person