Collections – Sheffield | Hybrid | Fantastic Career Progression Join our clients' finance team in a hands-on collections role, where you'll play a key part in managing customer accounts, resolving queries, and supporting the company’s cashflow and credit control processes. Your New Company Join a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture and strong commitment to employee development, this company offers a fantastic working environment and genuine opportunities for progression. This is an entry-level opportunity ideal for a recent graduate or someone eager to begin a career in collections. The role offers hands-on experience, training, and a supportive environment to develop core skills in credit control, customer engagement, and financial operations. Your New Role You’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes. This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service. Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups. Communicate with customers via phone and email to chase outstanding invoices, arrange payment plans, and resolve queries. Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy. Maintain up-to-date and accurate account records, identifying and correcting incomplete or incorrect payments. What You’ll Need to Succeed: Excellent communication skills – confident on the phone and clear in written correspondence Strong negotiation skills and the ability to handle challenging conversations High attention to detail and strong organisational skills What You’ll Get in Return: £25,000 with progression opportunities Hybrid working | Sheffield-based 25 days holiday bank holidays Private medical insurance A collaborative, inclusive, and supportive team culture Clear career development opportunities in a growing business A modern, vibrant office environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4695372