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Job Description
Based in the Social Care Response Service, West District Office, 3 Sinclair Street, you will work part time, 30 hours per week. If you have any queries regarding this vacancy, please contact Lisa Bowring on 01382 307521 or email k
Requirements
You will have an SVQ 2 in Customer Care or higher and a Professional Development Award in Tele-healthcare or the ability to achieve this award.
Responsibilities
You will assist in providing a 24-hour response service for vulnerable older people, people with physical disabilities, mental illness, or learning disabilities, whose independence in the community is supported by an alarm call system. You will provide a locally based mobile service to Sheltered Housing tenants when full-time Wardens are off duty.
The Individual
You will have knowledge and understanding of social work values, community care principles, and experience of assisting members of the public in stressful situations. Working with computerised systems to input and retrieve data, you will possess good computer/keyboard skills and good written/oral communication skills. You will have the ability to work as a team member and alone, using your own initiative with minimal supervision and under pressure. You should possess good assessment skills, be able to understand and meet the needs of people living in the community while remaining sensitive, patient, and understanding when dealing with vulnerable people. You should be non-judgemental, with a caring, pleasant, and professional approach. Dependability, reliability, a calm disposition, and an approachable manner are essential. The ability to work shifts including evenings, weekends, and nights, and to commit to further study/training is required. This post is considered Regulated Work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidates will be required to join the PVG Scheme or undergo an update check prior to a formal offer of employment by Dundee City Council.
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