Training Services Coordinator
Location: Bracknell (Hybrid after probation/training)
Salary: £27,000 - £32,000
Hours: Full-time, 37 hours per week
(Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 4:30 pm, with a 1-hour lunch break each day)
Work Location: Hybrid (following successful probation/training)
Full time / Permanent
Remarkable Jobs are recruiting on behalf of a commercial building services training company.
They are seeking a Training Services Coordinator to join their growing team in Bracknell. This is an exciting opportunity for someone with strong organisational skills and a passion for delivering exceptional customer experiences.
Training Services Coordinator Role:
As the Training Services Coordinator, you will play a central role in organising and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery.
Training Services Coordinator Key Responsibilities:
Coordinate scheduling and logistics for both virtual and in-person training events
Act as the first point of contact for customer training enquiries
Prepare course materials, certificates, and documentation
Liaise with trainers, speakers, and venues to ensure smooth delivery
Process bookings, payments, and confirmations in line with procedures
Support promotion of training courses via content creation for marketing channels
Monitor and action customer feedback to improve training quality
Maintain accurate records using CRM systems
Generate training reports and support administrative tasks as needed
What They Are Looking For:
Essential:
Excellent customer service skills within a B2B environment
Confident verbal and written communicator
Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook)
Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams)
Experience using CRM or other in-house systems
Highly organised with excellent attention to detail
Ability to work independently and as part of a team
Desirable:
Experience in training or event coordination
Degree-level education
Training Services Coordinator Key Attributes:
Proactive and self-motivated
Strong interpersonal skills, confident speaking to clients and stakeholders
Adaptable, with a problem-solving mindset
Positive attitude and eagerness to learn
If you're looking for a varied, rewarding role within a collaborative training environment, we would love to hear from you