De Vere Care Partnership Ltd provides domiciliary care in Essex to our clients that need help with caring needs in their own homes.
The person will have experience in the care sector as well as knowledge of scheduling home carers to ensure all clients receive a good quality visit.
Responsibilities include:
Ensuring that Regulatory Requirements are met.
Implementing a high quality service through effective matching of service user needs with suitably qualified and experienced care workers.
Liaising with the Registered Manager to ensure that there is enough cover to deliver all visits and that new clients are planned into the rota in a timely fashion.
Ensure working patterns are efficient and planned logically.
Prioritise tasks to meet unexpected emergencies and changes in care packages.
Maintain clear and accurate written records and follow statutory reporting procedures.
Communicate clearly and build positive working relationships with clients, their families and other social care professionals as appropriate.
Receive and handle complaints about the service from service users or others.
Excellent communication skills and the ability to lead a team of home carers.
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