Customer Service Advisor / Customer Service Agent
Cross train into Tech Support
Outstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis providing software support as a Customer Support Advisor (no prior tech tech experience required).
This software business provides the worlds leading technology platform for property management and estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing.
Were looking for outstanding Customer Service people with brilliant communications skills (verbal & written), a passion for Customer Service and a desire to learn, cross train and build a career in technology. Youll require the following skills and experience:
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1+ years experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success)
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Outstanding written and verbal communications skills
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Experience resolving customer queries by phone, email and chat
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Strong problem solving and critical thinking skills
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Keen interest in tech and tech savvy
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Able and keen to learn technology skills
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Happy to work in the office 3 days per week (Solihull)
£25k-£26k + bonus + benefits. Hybrid working. Birmingham (Solihull), West Midlands
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