Your new company
This social housing provider is a reputable housing association based in Glasgow, committed to providing quality housing solutions. The organisation are seeking a Housing Officer for a minimum of 1 month, with the potential to be extended.With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Housing Management Team.
Your new role
To deliver a broad and effective range of housing services, with a particular focus on:
* Managing rent arrears efficiently
* Overseeing allocations and voids
* Maintaining estates
* Investigating anti-social behaviour complaints
* Supporting tenancy sustainment
This role involves close collaboration with colleagues across the Housing Services and wider Operations teams to ensure the delivery of core housing management functions and a consistently high standard of customer service.Working as part of the Housing Services team, you will contribute to providing a high-quality housing management service to tenants and other service users.
What you'll need to succeed
* Minimum of 2 years' experience working with a Housing Association and/or Local Authority Housing Management department
* Experience in all key aspects of Housing Management: rent arrears, void management, allocations, estate management, tenancy sustainment, and anti-social behaviour
* Track record of working with tenant groups and promoting tenant participation
* Experience of working in partnership with external agencies
* Knowledge of housing legislation, specifically the Housing (Scotland) Act 2001
* Knowledge of the Scottish Social Housing Charter and Annual Return on the Charter (ARC)
* Understanding of current welfare reform issues
* Understanding of and commitment to equal opportunities
* ICT literate and proficient in MS Office and housing management software systems
* Excellent written and verbal communication skills
* Ability to plan and prioritise workload to meet personal and organisational targets
What you'll get in return
Competitive Hourly Rate
Hybrid working
Min 1-month contract - potential to be extended
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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