Night Hotel Manager – The Megaro Collection
Location: Kings Cross
The Megaro Collection encompasses 3 distinctive hotels ranging from 61‑bedroom 3* hotel The California, our 33‑bedroom and 8‑apartments 4* boutique townhouse The Gyle, and our 49‑bedroom 5* property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience.
We are now ready to enlarge our family and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role.
Key Responsibilities
* Manage the guest experience from check‑in to check‑out.
* Ensure health and safety, fire safety, and food safety compliance for all three properties.
* Conduct night audits, close end of day, and complete reconciliation according to company standards and procedures.
* Supervise the night receptionist team members and deliver the highest level of customer service.
* Maintain comprehensive knowledge of the company PMS system, Guestline (Rezlynx).
* Handle general clerical and administrative tasks, including checking arrivals lists, credit limit reporting, and cash handling.
* Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information.
* Work independently, demonstrating superb organisation and communication skills.
#J-18808-Ljbffr