Part Time Business Administrator - Residential Home
Permanent, Part Time
£25,081 to £28,099 per annum, full time equivalent
Location: Clacton on Sea
Working Style:
Closing Date: Tuesday 25th November 2025 at 11.59pm
Please note that this is a part time position, offering 32 hours per week, worked across Monday to Friday, daytime hours.
This post is set within a residential care home that supports adults with a learning disability and or autism. The role is office-based and supports the Manager with administrative tasks to ensure that the home continues to deliver an excellent service. Candidates must have excellent IT skills.
The Opportunity
ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles: - prevention; early intervention; enablement and safeguarding. This will enable people, their families, and carers to be able to access information and tools to live healthily and independently. Providing an opportunity to respond pro-actively to growing service demand in a sustainable way, within the financial constraints of the Council.
The Business Administrator will focus on providing clerical, administrative and financial support to the residential services. Delivering high quality and responsive administrative systems to ensure that the service has effective financial management and Health and Safety monitoring. In addition, the role maximise the use of other systems to facilitate good quality data collection.
Accountabilities
1. Responsible for delivering effective administrative support to ensure able to maintain the effective running of the residential home and working to deadlines.
2. Provides statistical information to ensure regular management reporting on staff information, such as, sickness; annual leave; overtime and service user information is available to ensure accurate financial charging.
3. Responsible for ensuring all relevant financial procedures, including Amenity Accounts, are in place to enable the safe and appropriate handling and banking of all monies, both cash and cheques.
4. Responsible for regular updating of relevant systems to ensure accuracy and highlighting awareness of office processes to new staff.
5. Responsible for dealing appropriately with members of the public, service users and their carers, ensuring complaints are dealt with effectively, in line with agreed policies and procedures.
6. Delivering an efficient operation of the reception area by prioritising calls and providing a good service to visitors to ensure creating a good first impression.
7. Working collaboratively as part of a team by sharing Health and Safety knowledge and recognising service user issues that need to be addressed to ensure such matters are given priority.
8. Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
9. Knowledge of a range of computer-based systems including MS Excel, Outlook, and Word.
10. Experience of delivering business support including translating data and dealing with external enquiries, within a social care setting.
11. Experience of working within Financial Monitoring Regulations and financial management systems
12. Strong communication skills and an ability to develop a rapport and engage with diverse groups of individuals, particularly challenging family situations.
13. Experience of developing strong working relationships with partners, other agencies, and the local community, to achieve joint objectives and offer a supportive framework for vulnerable adults.
14. Educated to RQF Level 3 (A level) or equivalent by experience with a willingness to achieve the award within 24 months of starting the role.
15. Evidence of self-development in particular professional area.
Why Essex?
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.
In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about
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Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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