Overview
As our Admissions & Enrolment Advisor, you will take the lead in managing the admissions process for one or more of the College's curriculum areas and will deliver a customer focused service providing impartial advice and guidance relating to college courses, as well as signposting applicants to courses that meet their educational needs across the Group. You can be part of our learners' first experience of the College and signpost them to courses which can influence their future careers and opportunities. This is an interesting and varied role which involves working closely with the Group's curriculum areas to ensure that applicants are offered the right course to continue their educational journey into their chosen career. The Admissions and Enrolment Advisor will have experience of working in a customer service environment and within an administrative role.
Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you\'ll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It\'s an environment that fosters personal growth and collaboration, to change lives through learning.
We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you\'re balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we\'re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you\'ll find a welcoming home here at CCG.
The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists, and any relevant overseas checks and a self-declaration relating to the disqualification regulations. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.
Responsibilities
* Lead the admissions process for one or more curriculum areas and deliver a customer focused service.
* Provide impartial advice and guidance relating to college courses.
* Signpost applicants to courses that meet their educational needs across the Group.
* Collaborate with curriculum areas to ensure applicants are offered the right course to progress in their educational journey.
* Support applicants as their first point of contact with the College and contribute to a positive learner experience.
Qualifications & Experience
* Experience of working in a customer service environment.
* Experience within an administrative role.
Salary, Hours & Benefits
Pro rata of £25,582 - £25,683 per annum (i.e. £15,556.62 - £15,618.04) for 22.5 hours per week, 52 weeks per year (Mon - Wed 9.00am - 5.00pm).
* Local Government Pension Scheme - the Group contributes 20.4% of your actual pensionable pay.
* 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
* Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
* Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service).
* Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities.
We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations.
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