Company Description
Founded in 2007, OCL Solicitors has helped over 9,000 individuals receive compensation and rehabilitation following non-fault road traffic accidents. Specializing in personal injury claims for both Claimant and Defendant, we also manage vehicle-related damage and hire charges. Our knowledgeable and experienced file handlers ensure claims are processed quickly and efficiently, providing exceptional customer service and favorable outcomes for our clients.
Role Description
This is a full-time on-site role for an OIC Injury Claims Handler located in Doncaster. The Injury Claims Handler will be responsible for managing personal injury claims arising from road traffic accidents, processing vehicle damage and hire charge claims, and ensuring timely and efficient handling of files. The role includes communicating with clients, insurers, and third parties, and providing exceptional customer service to achieve the best possible outcomes.
Qualifications
* Knowledge of personal injury claims, road traffic accident claims handling, and vehicle-related damage claims
* Experience in client communication, negotiation, and providing excellent customer service
* Proficient in legal documentation and claims processing procedures
* Strong organizational, time management, and multitasking skills
* Ability to work independently and collaboratively within a team
* Relevant qualifications in Law, Paralegal Studies, or related field
* Experience in a solicitor's office or insurance sector is a plus