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Client support

Ipswich
Nashrock Insurance Recruitment
Posted: 3h ago
Offer description

🌟 We’re partnering with a leading specialist (re)insurance broker to support their search for a Client Support professional within their Management Services team. 🌟


This is a fantastic opportunity to join a well-established organisation known for its high-quality service, supportive culture, and strong presence across the London / Lloyd’s market.


🧰 Role Overview

As part of the Management Services team, you’ll play a central role in supporting client-facing teams and helping deliver exceptional service to a broad portfolio of clients. You’ll work closely with brokers, markets, and internal functions to ensure accurate documentation, smooth renewals, and consistent operational excellence.


🔑 Key Responsibilities

* Supporting client servicing, understanding client needs, and helping deliver tailored solutions
* Managing renewal workflows, tracking actions, and coordinating with markets
* Preparing, updating, and checking market documentation, including slips, wordings, policies, and evidence of cover
* Completing quality control checks to ensure accuracy and compliance
* Liaising with internal teams such as compliance, claims, and credit control
* Producing client presentations and maintaining accurate e-files
* Updating data on internal platforms and producing endorsements or mid-term amendments as required
* Handling technical queries to ensure clients’ best interests are maintained


🎓 What They’re Looking For

* A-Level (or equivalent) education
* Progress toward CII qualifications is desirable
* Knowledge of the Lloyd’s, London, or international insurance markets
* Strong Microsoft Office skills
* Experience in an insurance technical role, especially involving slip production or renewals, is highly advantageous


💡 Why This Opportunity Stands Out

* Join a respected organisation with a strong reputation in the (re)insurance sector
* Excellent career progression with exposure to complex risks and global markets
* Supportive culture that encourages professional development
* Competitive benefits package, including enhanced pension contributions, private healthcare, life assurance, income protection, and more


If this sounds like the right next step for you apply today to be considered.

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