* Immediate start
* Working in a well established organisation
About Our Client
The hiring company operates within the business services industry and is known for its commitment to providing professional and reliable services. As a small-sized organisation, they pride themselves on fostering a supportive and collaborative work environment.
Job Description
* Respond to customer enquiries via phone, email, and other communication channels.
* Provide accurate information about services and resolve customer issues promptly.
* Maintain detailed records of customer interactions and follow up as necessary.
* Collaborate with internal teams to ensure seamless service delivery.
* Identify and escalate complex issues to the appropriate department.
* Monitor customer feedback and suggest improvements to processes.
* Assist with administrative tasks related to customer service operations.
* Ensure all customer interactions meet the companys standards for professionalism and quality.
The Successful Applicant
A successful temporary customer service professional should have:
* Previous experience in a customer service or client-facing role.
* Strong communication and problem-solving skills.
* The ability to manage multiple tasks and prioritise effectively.
* A customer-focused attitude with attention to detail.
* Proficiency in using customer relationship management (CRM) software or similar tools.
* Flexibility and adaptability to work in a temporary position.
What\s on Offer
* Opportunity to gain experience in the business services industry.
* A temporary role with the potential for networking and skill development.
* Supportive and collaborative work culture in a small-sized organisation.
* Convenient location with easy access to public transport.
If you\re interested in this temporary customer service role, apply now to join a team that values professionalism and customer satisfaction.
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