A leading outdoor lifestyle retailer in the New Forest seeks a CRM & Retention Manager to enhance customer engagement. This hybrid role involves designing retention strategies, managing a CRM platform, and analyzing customer behavior for marketing optimization. The ideal candidate has a minimum of 4 years' experience in CRM/ESP, is data literate, and possesses strong communication skills. There is an attractive rewards package including generous leave, medical benefits, and opportunities for personal empowerment.
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