Head of Logistics Retail W.Midlands 80k - 100k
Location: West Midlands
This role is responsible for end-to-end logistics performance across warehousing, fulfilment, delivery operations, inventory, and returns, ensuring a safe, scalable, and customer-focused operation.
Key Responsibilities
* Lead multi-site warehouse and transport operations
* Drive operational performance, productivity, and service improvement
* Manage fulfilment and final-mile delivery performance
* Improve OTIF, inventory accuracy, and customer delivery experience
* Lead and develop high-performing operational teams
* Drive continuous improvement and operational efficiency
* Ensure compliance across H&S, transport, and operational standards
* Manage logistics budgets, labour planning and cost control
About You (Essential)
* Senior logistics leadership experience within retail, e-commerce or wholesale
* Strong background in managing 3PL and in-house warehousing and transport operations
* Experience managing D2C fulfilment and delivery operations
* Proven track record leading large operational teams
* Commercially minded with strong operational and analytical capability
BH36099
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