The role has been created to meet the continued growth of the business. We are now searching for an enthusiastic individual with great attention to detail, proactive and well-organised mindset to join our growing Pharmacovigilance and Medical information team. Please be aware this role is office based, our office is in Hertford, UK. Role Responsibilities Key activities include: · Responsible for continuing development and maintenance of the AE reporting processes and system. · Responding to Medical Information (MI) enquiries · Execute literature searches to identify key product articles · Creation and collation of aggregate reports (PSURs, RMPs, Renewals etc,) · Perform reconciliation activities of received medical Information enquiries, product complaints and adverse events with other internal and/or external stakeholders as required; · Support the collation of PV/MI Compliance metrics, Key Performance Indicators (KPI) and Quality Review reports; · Providing support in preparation for internal and external audits · Keep current with professional and pharmacovigilance regulations and knowledge · Constantly works towards identification of new training and development opportunities for the PV department. · Ensuring all regulatory timeframes are met for the processing and reporting of safety information. · Assisting in ensuring the completion of all departmental project activities accurately in accordance with SOPs, regulatory requirements, and contractual obligations. · Providing input and review relevant safety tracking systems for accuracy and quality. · Ensuring Good Documentation Practice and all documentation pertaining to safety are maintained in the project files · Liaising with partners and internal departments as necessary for issues related to safety including attending internal and client meetings as required · Assisting with coordination of interdepartmental activities (e.g., listing review, quality control, audits and inspections and miscellaneous project activities) · Reviewing key study documentation for Pharmacovigilance inputs · Maintaining knowledge and understanding of safety related regulations and guidelines · Performing other duties as identified and requested by management · Providing administrative support to the Pharmacovigilance Team as required · Develop and maintain a thorough knowledge of the company’s products; · Represent Pharmacovigilance and medical information in cross-functional team meetings, as required. Key Skills, Knowledge and Experience · At least one year of demonstrable relevant experience working in the pharmaceutical industry is preferred. · A willingness to learn and grow with the team is essential · BSc or equivalent Life Sciences Degree · Excellent communication skills, written and oral and fluent in English · Excellent planning and organising skills, proven ability to multi-task · Flexible and pro-active approach, can work effectively in a team environment · Good attention to detail and evidence of ability to work under pressure · Able to build relationships with key internal and external customers and demonstrate customer focus, proven experience of working to meet high standards and provide excellent customer service