My client, a well known Retail business, is looking for a Senior Infrastructure Engineer with strong experience in identity modernisation, particularly around moving away from legacy directory services and helping shape a more secure, scalable, cloud first environment.
This is an initial 6 month contract, Inside of IR35 and requires 2 days per week on site in Hatfield.
We’re looking for a hands‑on Infrastructure Engineer to support a hybrid Microsoft environment, with a strong focus on BAU, ticket resolution, and operational stability.
This is not a senior/architect-level role, we need someone who enjoys getting stuck into day‑to‑day support, resolving issues, and keeping systems running smoothly.
Key Responsibilities
* Provide BAU / 2nd-3rd line support across Azure and Microsoft 365 environments
* Manage and resolve tickets, incidents, and service requests in line with SLAs
* Administer Azure resources via the Azure portal (VMs, networking, storage, identity)
* Support Active Directory / Entra ID, including users, groups, and access management
* Troubleshoot issues across Windows Server, M365, and cloud infrastructure
* Write and maintain PowerShell scripts for automation and admin tasks
* Support Intune / endpoint management where required
* Work closely with service desk and wider IT teams to ensure smooth operations
Required Skills & Experience
* Strong experience in a BAU / support‑led infrastructure role
* Good working knowledge of Microsoft Azure (portal‑based admin)
* Solid PowerShell skills (scripting, automation, troubleshooting)
* Experience with Microsoft 365 (Exchange Online, Teams, SharePoint)
* Strong understanding of Active Directory / Entra ID
* Experience working in ticket‑driven environments (ServiceNow, Jira, etc.)
* Confident troubleshooting and resolving day‑to‑day infrastructure issues
Nice to Have
* Experience with Intune / Autopilot / endpoint management
* Exposure to basic networking (DNS, DHCP, firewalls)
* Experience in regulated or enterprise environments
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