Overview
Retail Supervisor role at Travis Perkins plc (Toolstation). 40 hours per week. This role focuses on delivering excellent customer service, supporting the Store Manager, and contributing to a strong, high-performing team environment.
What You'll Do
Retail Supervisor in New Southgate — 40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers and support the Store Manager, but you’ll also check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter. If you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
* Supporting: Stand in for the Store Manager in their absence, motivate and engage the team, and coach the team to grow sales and achieve targets.
* Mucking in: Check and unpack deliveries, stock shelves, clean the branch and put orders together.
* Delivering great service: Provide a great customer experience with a smile — and coach the team to do the same.
* Asking questions and building relationships: Ensure customers leave the branch with everything they need for the job.
* Building a fun working environment: Maintain product availability and high branch standards, and foster a welcoming workplace.
What You'll Bring
* Hard work and passion. You don’t need retail experience; be focused on delivering great service and we’ll teach you the rest.
* A love of teamwork. Be happy to muck in and get your hands dirty.
* A positive attitude. Ensure customers have a great experience in the branch.
* Reliability. Be there when needed, be flexible and fun to be around.
* Yourself. Bring your whole self to work and let your personality shine through.
What You'll Get
You’ll have opportunities to be yourself and bring your personality to work, with many chances to advance within retail, including pathways within the Travis Perkins Group. You’ll be supported with training and development, including access to Toolstation Academy programmes. You’ll also receive several benefits common to this role.
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 other retailers
* Family-friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools.
Policy: Our policy is to employ the best qualified people and provide equal opportunity for advancement including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Wholesale Building Materials
London, England, United Kingdom
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