Job summary
An exciting opportunity has arisen to join our friendly team in Main Outpatients as a Band 3 Senior Healthcare Assistant. An effective communicator, you will be expected to provide an efficient and effective service to all users of the department as part of the nursing team. You will have the opportunity to develop and practice a diverse set of clinical skills working alongside various specialties. Experience of working in an outpatient setting is not essential, as training will be provided.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
You will work with a dynamic team of nurses and support staff providing excellent care to patients on the outpatient pathway. For the right candidate, this is an opportunity for a rewarding job that provides variety and will require you to utilise a varied range of skills and competencies. You must have excellent communication skills to enable you to liaise effectively with patients, their families and colleagues in the multidisciplinary team. Please feel free to contact the department manager to find out more about this exciting opportunity.
About us
The successful candidate will embrace the challenge of working in a demanding environment where excellent patient focused skills and attention to detail are paramount. Having good problem-solving skills, you will demonstrate a willingness to support patients and colleagues in the everyday working of Main Outpatients, whilst being rewarded with the time to provide high-quality care to patients in this setting and while enjoying a good work-life balance.
Details Date posted
02 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year £24,071 - £25,674 Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
216-EG-S7208940
Job locations
Main Outpatients, Derriford Hospital
Derriford Road
Plymouth
PL6 8DH
Job description Job responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
For further details please see the attached JD & PS
Job description Job responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
For further details please see the attached JD & PS
Person Specification Knowledge and Experience Essential
* Demonstrable experience of providing care in a healthcare or social setting
* oBe able to work as a member of a team
* oDemonstrable experience of time management and prioritising work
Qualifications Essential
* oOne of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oExperience equivalent to the above qualifications
* oLevel 2 Functional skills in English and Math's, or equivalent
* oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
* oEquivalent experience
Aptitude & Abilities Essential
* oEffective and appropriate communication skills both written and verbal
* oAble to complete appropriate documentation accurately
* oDemonstrate an awareness of healthcare work and policies and procedures
Person Specification Knowledge and Experience Essential
* Demonstrable experience of providing care in a healthcare or social setting
* oBe able to work as a member of a team
* oDemonstrable experience of time management and prioritising work
Qualifications Essential
* oOne of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oExperience equivalent to the above qualifications
* oLevel 2 Functional skills in English and Math's, or equivalent
* oCompletion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
* oEquivalent experience
Aptitude & Abilities Essential
* oEffective and appropriate communication skills both written and verbal
* oAble to complete appropriate documentation accurately
* oDemonstrate an awareness of healthcare work and policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name
University Hospitals Plymouth NHS Trust
Address
Main Outpatients, Derriford Hospital
Derriford Road
Plymouth
PL6 8DH
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
Employer details Employer name
University Hospitals Plymouth NHS Trust
Address
Main Outpatients, Derriford Hospital
Derriford Road
Plymouth
PL6 8DH
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
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