We are looking for an Assistant Store Leader to support our Store Team on a fixed-term contract (maternity cover).
We treat everyone who visits as an individual, taking pride in delivering a warm and welcoming personalized service. As a support to the Store Manager, you'll understand that our customers are at the heart of everything we do. You'll lead by example, always striving to deliver outstanding service while surpassing store objectives.
In order to accomplish this, you will:
1. Guide, support, and motivate a dedicated retail team
2. Coach, train, and develop new and existing team members to become brand ambassadors
3. Ensure operational excellence throughout the store and behind the scenes
4. Maintain exceptional visual merchandising and store presentation
5. Identify customer needs, answer product-related questions using your product knowledge, and offer advice and guidance in selecting suitable products
As a positive and confident person, you'll have a proven ability to lead a team within retail, ideally from a home lifestyle or interiors brand. You'll be passionate about our brand with a clear commitment to helping us drive the business forward.
The story behind Neptune Bury St Edmunds dates back to the Georgian era. Originally built for Robert Boby, a brand of inventors, designers, and makers of hay and seed machinery, the store's location is named 'The Robert Boby Way'. During restoration, many original features were preserved, including sash windows and a grand double staircase. Recent additions, like the orangery, respect the heritage of the building.
What Benefits we offer:
* Competitive salary
* Generous holiday allowance
* Life assurance
* Company sick pay
* Enhanced maternity and paternity leave
* Cycle to work scheme
* Neptune discounts on new items and outlets
* Perkbox wellbeing hub and retail discounts
* Your birthday off
* Two paid volunteer days per year
* Day off if you become a grandparent
* A week off to celebrate a life event
* Refer a friend scheme
* Long service holiday increase
* Training workshops
Our company values: Do The Right Thing, Do It Together, Aim High, and Keep It Real.
We are an equal opportunities employer committed to creating inclusive teams. We encourage everyone to join us and be themselves at work, promoting equality, diversity, and inclusion.
Our story: Founded in 1996, Neptune designs and makes pieces for your entire home. Known for kitchens and heirloom-worthy dressers, our British aesthetic is refined, simple, sturdy, and detailed. We are committed to craft and quality, making products we are proud of, designed to last a lifetime.
#J-18808-Ljbffr