Account Manager – Burt’s Bees Europe
As the national account manager for Burt’s Bees, you will deliver Clorox Europe’s growth agenda by translating commercial and brand strategy into customer‑specific profitable plans, leading and accelerating delivery of cross‑functional execution with priority retail partners. Your accountability includes Boots, Superdrug, Holland & Barrett and High Street discounters.
Responsibilities
* Account Management (80%)
Lead the account level commercial agenda for Boots, Superdrug, Holland & Barrett and Paul Murray. Shape a clear point of view that translates channel strategy into actionable customer plans. Partner with the Head of Channel and Sales planning to align account plans to commercial priorities and deliver against revenue and margin targets. Develop and execute yearly joint business plans (JBPs) with clear investments, activation plans and measurable outcomes. Own customer performance management, including forecasting, availability, supply collaboration and inventory management. Execute NPD launches flawlessly in line with brand and channel strategies, ensuring strong distribution, visibility and conversion. Manage trade spend with discipline, ensuring compliance, accurate accruals and demonstrable ROI. Strengthen strategic customer relationships and drive collaborative growth agendas and high‑quality stakeholder engagement. Ensure best‑in‑class digital shelf execution in partnership with shopper marketing to maximize conversion and visibility of the brands.
* Analytics / Administration (20%)
Provide an insight‑led view of account performance, highlighting risks, incremental brand opportunities and required actions to cross‑functional partners. Input IMS into brand reporting to ensure teams have clear visibility of performance drivers, including promotional effectiveness. Audit and analyse digital shelf data and translate findings into actionable plans. Manage timely, compliant Concur processing of trade spend invoices and accurate monthly accruals.
Scope Factors
* Reports to Head of Channel
* No direct management responsibilities
* Revenue Responsibility: approx. $6M net sales across designated accounts
* Role based in Richmond with a hybrid model requiring a minimum of three days per week in the office
Minimum Requirements
* 3‑5+ years of FMCG account management experience
* Experience in Beauty sector
* Proven success managing major retail accounts, ideally including Boots/Superdrug, with JBP preparation and negotiation
* Strong forecasting and inventory management skills
* Demonstrated trade spend governance and budget management
Preferred
* 1‑2+ years of experience working with wholesale/distribution partners
Education
* Bachelor’s Degree preferred
Technical Skills
* Strong Excel skills (formulas, pivot tables, VLOOKUP)
* Microsoft PowerPoint creation and editing
* Confidence using analytics tools such as Power BI and retail dashboards
* Familiarity with digital shelf tools (e.g., Profitero, eStore)
* Knowledge and experience of Concur invoice processing or similar platform
Managerial Skills and Abilities
* Clear and persuasive communication; skilled negotiator with strong commercial acumen
* Critical thinking and problem‑solving with analytical rigor and sound decision making
* Excellent cross‑functional collaboration, strong planning and organization; high attention to detail
* Adaptability, flexibility and a strong growth mindset
* Consistent KPI tracking and performance reporting discipline
Benefits
* Competitive compensation
* Generous 401(k) program in the US and similar programs internationally
* Health benefits and programs that support both physical and mental well‑being
* Flexible work environment, depending on the role
* Meaningful opportunities to keep learning and growing
* Half‑day Fridays, depending on the location
Workplace Values
Our values‑based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base, which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately thrive.
#J-18808-Ljbffr