About Appello
We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring center with the latest digital technology being created by ourselves and our partners.
Becoming the UK's largest monitoring centre, supporting over 200,000 people across the country, and developing the first digital telecare system has been no small feats.
Our ambitions though are still significant and as our population ages the requirements for services that empower people to live independent, happier and healthier lives will continue to grow.
Position:
Team leader - Outbound calls
Hours: 35 hours
Shift Pattern: 7 hours per shift between 7am - 11pm, 35 hours per week working 1 weekend in 4
Salary: £25,000 to £28,682.74 per annum dependant on experience
Start Date : 01/12/23
Location: Hybrid to our New Milton office
Appello Perks
23 days holiday rising to 25 days annual leave pro rata
Best employer status rated Very Good
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Life assurance 2x annual salary
Role Purpose
As an outbound Team Leader, you will undertake pre-arranged outbound calls to vulnerable adults to carry out welfare checks and provide medication reminders. Where required, you will be escalating a concern for an individuals welfare and following strict processes to ensure help and support is provided. You will also be required...