Social network you want to login/join with:
Alfa Leisureplex Group has an opportunity for a Hotel Receptionist to join the team at The Regina Hotel, Torquay.
Hotel Receptionist working hours:
As a Hotel Receptionist, you will work 35 - 40 hours per week, including weekends, with an hourly rate of £12.60, regardless of age!
You will report to the Head Receptionist or Hotel Management and be part of the hotel’s central operations, where first impressions matter. Your responsibilities include checking guests in and out, handling inquiries, administrative tasks such as managing rooming lists and processing invoices, and occasionally serving drinks at the bar. This diverse role requires professionalism, empathy, and excellent customer service skills.
Benefits include:
* Bi-annual tax-free dividend (approx. £1,500 in 2024)
* Funding for relevant training courses
* Job security due to employee ownership
* Support and development opportunities
* Occupational sick pay scheme
* Discounts on holidays and hotel stays
* Employee assistance programme (Health Assured)
* Length of service rewards
* Free meals during shifts
* Pension scheme with company contributions
* Reward and engagement programs
Ideal candidates will have:
* Experience in a similar role
* Excellent customer service skills with a friendly demeanor
* Strong organizational and computer skills
* Flexibility and ability to remain calm under pressure
* Empathy and problem-solving skills
* Knowledge of the travel, tourism, and hospitality industry
* Passion for the industry
The Alfa Leisureplex Group is a respected UK-based coach holiday and hotel company with a turnover of over £70 million annually. We are the UK's only employee-owned Travel Group, with brands including Leisureplex Hotels and Alfa Travel. Our mission is to provide memorable, high-quality holidays.
Leisureplex Hotels owns and operates 24 seaside hotels across the UK, with over 2,000 rooms, maintaining high occupancy rates year-round through our brands and partnerships.
We are experiencing growth and value our employee owners, who are central to our success. If you are friendly, positive, passionate, and possess the necessary skills, we invite you to apply for the Hotel Receptionist role.
#J-18808-Ljbffr